What we collect
We collect the following information:
• Full name
• Billing and/or delivery address (if different)
• Email address
• Telephone number
• If your school have a free to school option, we will request your child’s name and classroom. We only ask this information so the school office can distribute the uniform to the correct classroom/child. The information is only used for that unique order and is not added to your account contact information.
We do not collect Payment details (this is taken by a third party high security payment provider – SagePay)
What we do with the information we gather:
• Enables us to arrange delivery of the order(s)
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send you emails letting you know of any improvements to our service.
• If we do send emails, we do not use your name and we hide your email address.
What we do not do with the information we gather:
• With the exception of our payment provider (SagePay), we do not share your personal information with any other third party.
How long do we keep your information:
We keep your information for a period of 10 years after your last order. We keep your data for this period, with the understanding you may have younger children who will attend the school at a later date. If you wish us to delete your personal information before this time, please let us know by letter, or email (address details below).
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to:
3 Mainrock House
Southdown Industrial Estate
If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address, or email us at: firstname.lastname@example.org We will promptly correct any information found to be incorrect.