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This privacy policy sets out how Essential Schoolwear uses and protects any information that you give when you use this website. Essential Schoolwear  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Essential schoolwear may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We collect the following information:

  • Full name
  • Billing and/or delivery address (if different)
  • Email address
  • Telephone number
  • If your school have a free to school option, we will request your child's name and classroom (this information is not remembered by our system and needs to be inputted on every subsequent occasion).

We do not collect

Payment details (this is taken by a third party high security payment provider - SagePay)

What we do with the information we gather

  • Enable us to arrange delivery of the order(s)
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send you emails letting you know of any improvements to our service.
  • If we do send emails out, we do not use your name and we hide your email address.

What we do not do with the information we gather

  • With the exception of our payment provider (SagePay), we do not share your personal information with any other third party.  

How long do we keep your information:

We keep your information for a period of 10 years after your last order. We keep your data for this period, with the understanding you may have younger children who will attend the school at a later date. If you wish us to delete your personal information before this time, please let us know by letter, or email (address details below).

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to:

Essential Schoolwear
3 Mainrock House
Southdown Industrial Estate
Southdown Road
Harpenden
Hertfordshire
AL5 1PW

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address, or email us at: orders@essentialschoolwear.com We will promptly correct any information found to be incorrect.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.